Return Policy

Due to the hand made nature of our products we only offer a 40% discount on your next order. For inquiries regarding a return, please email us at info@terrateva.com. Shipping charges are not refundable or credited. All returns must have the order number if purchased online through terrateva.com. Please allow up to 72 hours for us to respond to your claim. Any new order placed due to a refunded purchase will be charged Shipping. Please see our Shipping Terms.

Terra Teva products bought and shipped through other online shops are not our responsibiilty. Please contact the point of purchase for their Return Policy. This also applies to products bought in any other physical store locations.